300% faster decision making in one of the largest public sector banks in India

Challenges :

  • Usage of the legacy system led to disintegrated processes requiring manual intervention
  • Inability to sync re-KYC processes with the pre-existing DMS solution
  • Volumes of documents stored in a disoriented repository resulted in complex retrieval time and effort
  • Fragmented and siloed manual tasks like data entry, manual update, etc. without a centralized repository

Benefits of OspynDocs:

  • Replaced the existing DMS and laid a futuristic digitization roadmap
  • Seamless syncing of Re-KYC process with document management system leading to improved connectivity across banking operations
  • Classified and organized documents offered instant retrieval
  • Increased content security with access controls and privacy settings
  • Automated verification of file details for updated customer information
300% faster decision making in one of the largest public sector banks in India

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