Correspondence Management Solution

Managing and tracking all the business correspondences of an organization in paper-dependent and disconnected systems can be really troublesome. Digitized handling of letters, emails, notes and comments passed within the enterprise for the purpose of internal communication, information exchange and decision making can reflect enormous changes in improved business productivity. However, an ideal solution must aid in creating and tracking all the incoming and outgoing correspondence files to efficiently govern the internal processes.

Correspondence Management Solution
Solution

Solution

OspynDocs Correspondence Management Solution allows organizations to create, process, manage and track correspondences/inwards/inter office communications through a centralized platform for quicker collaboration and instant decision-making. The system enables template driven processing of internal and external correspondences, requests, circulars, etc across departments, offices, branches and other external stakeholders. It enables GUI based process workflows to ensure seamless correspondence processing for comments, approvals, verification, circulation and so. The solution enables digital collaboration with the capability to write digital notes, comments, attach sticky notes and approve documents with digital signatures and stamps. The solution simply eliminates the bottlenecks around user collaboration and reduces TAT around decision making.

Features

Verification

Inbox Management

  • Access all Correspondences, Office Files, policy documents, files from a common Inbox
  • Permits the user to switch through various work item’s listing pages
Verification

Drafts and Documents

  • Provision to create draft based on templates
  • Capability to configure various document templates
Verification

Document Collaboration

  • Provision to track movement history and detailed audit trail of a correspondence
  • Provision to view shared details of the drafts
Verification

Office Files

  • Provision to send an office file within the office with comments on a sticky note
  • Capability to forward the Office file to respective wing/section/position with comments on a sticky note and mark priority
Verification

Committee Note

  • Provision to collect the office notes
  • Enables to circulate the agenda among members
Verification

Dispatch

  • Dispatch correspondences within sections or departments or entire organization based on permissions
  • Provision to track dispatches and check status
Customer Data Collection

Internal and External Mailing System

  • Contains an email system for all users to communicate within the office
  • Capability to integrate with other E-mail / SMS notification channels

Benefits

Benefits

Provision to collaborate and serve comments and opinions in a whole decision-making process

Benefits

Capability to access all office files received and forwarded by the users

Benefits

Track movement history and detailed audit trail of correspondence files

Benefits

No more compromised file security

Benefits

Access of files by multiple users from different locations

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