E-Governance

Mandatory requisite of file processing in the tottenham system has enormously delayed the operations of government organizations in their manual paper based approach. Being a process oriented system with documentation requirements, complying with it consumes months for approval and file closing activities. Siloed information, lack of collaboration, delayed decision-making, paper stacks, limited access to paper documents and security threat on confidential files makes the file processing highly error prone and time consuming. Disconnected operations eliminates transparency leaving the stakeholders with no visibility into the current status of files and processes.

OspynDocs offers an e-governance solution DDFS to automate the file processing requirements in line with the tottenham system, covering the entire file life cycle management in government processes.

E-Governance
Solution

Solution

OspynDocs e-governance solution optimizes the file-flow management of government organizations by digitally automating their paper based processes. It can handle any complex file processing and document management requirements of any enterprise with its collaboration platform and repository. The application captures paper documents, manages content work-flow, records, enables quick search, and archives documents to deliver the right information to the right person at the right time. It contains high quality collaboration tools, interfaces and security options that eliminates time lag, manual intervention and data loss. DDFS automates

  • Inward Processing
  • File Processing
  • File-flow Management
  • Note Management
  • Despatch Management
  • Document Generation in Templates

Features

Customer Data Collection

Inward Processing

  • Create, capture and import inwards to process it in the designed work-flow for comments, reviews, approvals, stampings, etc.
Verification

Note File Management

  • An effective note editor with preset tokens, annotation, formatting options, bookmarks, multi lingual features and attachment uploads for file collaboration
Verification

Draft Management

  • Ready to use templates for creating fair copies of the processed inward with approval features like digital signature, approval stamps, etc.
Verification

Despatch Management

  • Different modes of despatch options like system share, e-mails, printed document, etc. with reminder settings.
Verification

Meeting Management

  • An effective meetings manager to arrange meetings, notify, present agenda and publish MOM automatically.
Verification

Search Management

  • Instant access to stored content with multiple search options like keyword, boolean, multiple field, exact phrase, alpha numeric search, etc.
Verification

Work-Flow

  • Work-flow manager to preset the documents flow settings in order to route it in the required work-flow for approval and collaboration.
Verification

Current File Management

  • Add multiple attachments of any kind into the file and track, forward, park, view movement history and hierarchy of any file for effective processing.
Verification

Analytics

  • Real time visibility and insights across all operations for effective decision making. Offers 360 degree view with report generation features.

Benefits

Benefits

Automated processes in a centralized platform for instant collaboration and quicker decision making

Benefits

Transparent processes with automated workflows for document review, notes, approval, etc, offering complete file history and current file status to the operations team

Benefits

Anytime, anywhere access to information for instant review and approval by the approving authorities, even when away from office

Benefits

Secured file processing tools with user permission settings to process confidential information without any security breach

Benefits

Complete life cycle management of files with a smart repository for storage and retrieval

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