300% faster decision making in one of the largest public sector banks in India

Challenges :

  • Prolonged decision-making processes due to email and paper dependent communication across geographically distributed stakeholders.
  • Risks like tampering, information loss, manual errors and misplaced documents remained as a bottleneck in day-to-day processes
  • Handling correspondence files in a paper-based approach affected the orderly flow of communications
  • Less visibility over incoming and outgoing correspondences leaving the stakeholders clueless around progress and status tracking

Benefits of OspynDocs:

  • Adopting OspynDocs: Correspondence Management Solution offered a complete paperless workspace with efficiency in the decision-making processes
  • Days of decision making were completed in hours with accuracy and transparency, thereby enhancing the TAT
  • Complete visibility to all stakeholders over every operation for tracking, status update, history, pending activity, etc
  • Connecting all stakeholders under one platform, the solution offers collaboration tools and approval features for effective file processing and communication
300% faster decision making in one of the largest public sector banks in India

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