Banking and financial institutions face a great deal of hardship in ensuring KYC compliance to the continuously changing regulatory laws. Physical document collection and management, manual customer data extraction and updation to the core banking solution are highly error prone and time consuming. Usage of multiple software solution for scanning, document management, KYC management with no integration to the core-banking solution complicates the processes resulting in compliance breach so very often. Non-compliance to various standards incurs great revenue loss in terms of regulatory fines and diminished customers.

The need of the hour is a common digital platform to automate and perform the KYC processes online in a secured platform for refined banking processes and optimized end results.



An end to end KYC solution to digitalize the collection, verification and approval of KYC documents. It transforms the traditional KYC process with automated workflows, digital verification and real time re-KYC alerts for instant processing. The solution intelligently captures customer KYC documents and extracts metadata without manual intervention. With automated workflows, the verification processes are handled online with accuracy and efficiency. It integrates with other solutions and initiates automated updates to the core banking solution. It enables the stakeholders with complete visibility and transparency into the customer KYC for informed decision making.


Customer Data Collection

Scanning & Document Collection

  • The solution captures customer data and documents through dynamic forms, scanners, mobiles, tablets, excel sheets, etc and stores them in unique customer files for instant processing and retrieval
  • Utilizes OCR technology to auto populate data from various customer documents
  • Editing tools like pixel removal, resolution fixes, brightness adjustments, etc for scanned document enhancements

KYC Approval

  • The solution enables KYC file approval through digital signature, stamping, etc for instant and secured action from anywhere at anytime
  • Ability to approve, reject or request clarifications on the KYC file
  • Capability to mark notes and comments during the approval process

Notifications & Alert

  • Automatically initiates Re-KYC process based on rule configuration and due dates
  • Notifies the customers on expiry of proof documents and updation required
  • Officials get notified on the completion of each process to take necessary actions

Document Check & Verification

  • The system automatically initiates maker-checker verification through defined workflows and notifies the concerned verification officers.
  • Triggers notifications to customers for re-submission of documents in case of clarity issues, mismatches etc.
  • Single window approach to compare customer data and documents from integrated systems, scanned documents etc.

Core-Banking/ Regulatory Reporting

  • Approved KYC file is synced across core banking and other APIs through integration for seamless operations
  • Generates standard formats for compliance and regulatory reporting

Store & Archive KYC Documents

  • KYC files are stored in the repository in accordance with the customer file for quicker reference
  • Keyword based search, content search and filter options to identify the KYC documents at ease



Eliminates manual document scanning by the operations team by offering intelligent OCR capture and automated metadata extraction solution


Instant KYC management with quicker turnaround time resulting in satisfied customers and uninterrupted business process


Verifies customer information against all required parameters to avoid fraudulent practices


Replaces redundant paper based processes with compliance based KYC workflows for verification, approval and storage

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